https://www.ocarrent.com | +66844080443
OCarRent, a car rental provider in Udon Thani, Thailand, has received feedback indicating their service quality frequently does not meet expectations. Though they claim to provide modern, clean vehicles, some renters have encountered dirty or aging cars and slow maintenance responses. The booking system, promoted as simple and transparent, may confuse users with unclear rental conditions and hidden charges. Communication, despite bilingual support, remains inconsistent, leaving tourists struggling for timely assistance. Despite their focus on safety and customer service, delays for airport pickups and limited cars during busy periods have caused dissatisfaction among users.
Explore the wide range of vehicles available from OCarRent in Udon Thani, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Discover a detailed overview of OCarRent’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
Help others make informed decisions about
Write Review about OCarRentThey lost my reservation and blamed me. Took hours to sort it out and I ended up late for my meeting. The attitude of the staff was cold and dismissive. Absolutely not worth the hassle. I will never rent from OCarRent again.
Man, the experience was a drag. The pickup staff was rude and didn’t answer my questions about insurance properly. Later, when a problem popped up during the rental, they just ignored my calls. Really bad customer service overall.
I expected much better from OCarRent based on the reviews, but my experience was quite the opposite. The car wasn't clean and smelled bad when I picked it up. Also, the booking process was confusing and customer support was slow to respond. I hope they improve these issues soon.
I liked the car itself, but booking online was a headache. The site kept crashing and I almost lost my reservation. Also, confirmation emails were delayed. They need to fix their system if they want to keep customers happy.
Honestly, it was a pain dealing with OCarRent. The website crashed multiple times, and the car I wanted wasn’t available even after confirmation. Felt like they overpromise and underdeliver. I won’t rush to use their services again anytime soon.
Yo, this was one of the worst car rentals I’ve ever had. The car broke down mid-trip and I was stuck waiting for hours. No real help from their side. If you wanna avoid stress, look somewhere else. Big thumbs down for OCarRent!
Punctuality was a big issue, the car arrived late and that messed up my schedule. The vehicle itself had a few issues with the air conditioning which was a bummer during hot days. Service could be better with improved vehicle checks.
I had a mediocre rental experience with OCarRent. The car had minor damages not disclosed beforehand, and it took a while to get assistance. Though the rates were competitive, I felt the service quality didn't align well. Would recommend double-checking all details before booking.
The vehicle itself was okay, but picking it up was a nightmare. The staff seemed overwhelmed and the documents took longer than they should. Communication was poor, which added to the frustration. Not the smooth rental experience I had hoped for.
Waited forever to get my rental car. Staff seemed disorganized and uncooperative. The car was okay but the poor service overshadowed everything else. Not what I expected from a rental company with a decent online presence.
Car was alright but the entire rental process was annoying as hell. Paperwork was confusing and the pickup location wasn’t clearly marked. Felt like a total mess and caused unnecessary stress on my trip.
The car I rented was not the one shown on the website and was quite outdated. Though the price was cheap, the unexpected downgrade was frustrating. The service lacked transparency, which impacted my overall impression.
Service was disappointing; I waited for over an hour at the pickup point only to find out there was a mix-up with my booking. The staff was unhelpful when I called, and I almost missed my appointment because of this. Definitely not the reliable service I expected.
I found OCarRent's communication to be lacking. They never confirmed my booking properly, and the car had multiple problems like faulty brakes and a flat tire that delayed my travel. I wouldn’t recommend them to anyone looking for reliable service.
I wouldn't recommend OCarRent based on my experience. The car had strange noises and wasn’t maintained properly. Customer support didn’t offer a solution or refund when I complained. Wish I had chosen another rental company instead.
