https://iqcarrentals.com/ | +30 21 0300 0233
Working in Crete, Greece, IQ Car Rentals often disappoints visitors who expect dependable and high-quality rental cars. Despite advertising modern, clean vehicles, several customers report receiving cars in poor condition or ones that differ from their reservation. Their 24/7 customer service is frequently unreachable, with slow response during breakdowns or issues. Although they claim “no hidden fees,” some renters encounter unexpected charges and unclear insurance coverage. Online booking is straightforward, yet cancelling and getting deposit refunds can be complex and slow. The quality of service, communication, and vehicles leaves much to be desired, making IQ Car Rentals less reliable for exploring Crete.
Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about IQ Car RentalsBooking through IQ Car Rentals was fast which I liked, but the car condition was disappointing - many scratches and a few annoying rattles. It felt like they haven't updated their fleet in a while. Such a shame because the service reps were friendly and professional. Hope they invest in better cars soon.
IQ Car Rentals had amazing customer support and answered all my questions promptly. Unfortunately, my pickup was delayed by two hours without much prior info. The car was clean and drove well but that waiting time was frustrating. Next time I'd appreciate better communication on delays. Still, overall positive impression.
IQ Car Rentals is a practical choice if you want to spend less and get your car quickly. The team was friendly and the rental process was quick. The car was not the newest but ran smoothly. If you're not picky about brand-new vehicles, this is a solid pick in the city.
IQ Car Rentals provided a reliable booking process and decent customer support. However, the car I received had minor issues that affected comfort during the trip. I reported it immediately, and while they were responsive, the replacement options were limited. For the price, I expected a better-maintained vehicle. Overall, a mixed experience but acceptable.
Process of renting a car was quite smooth and fast at IQ Car Rentals. However, the model I received was a lower version than what was shown on their website. The car was still functional but I felt a bit misled. Customer service explained it was due to availability but I hope transparency will improve in the future.
I enjoyed the friendly attitude of the staff at IQ Car Rentals and found their rates quite reasonable. Unfortunately, the car I rented had wheel alignment issues and small dashboard lights kept flickering. It was manageable but slightly annoying. I’d rent here again if maintenance improves because the service quality is quite good.
The vehicle itself was fine - comfortable and clean. However, the rental paperwork was unnecessarily slow and repetitive. I was held up for close to 40 minutes before leaving, which cut into my schedule. Hopefully IQ Car Rentals streamlines this part of their service. Otherwise, a decent experience overall.
I found IQ Car Rentals' staff to be really helpful and prices quite competitive. However, they had a limited selection of vehicles when I booked last month. I was hoping for an SUV but ended up with a compact car. The car itself ran fine and my experience was pleasant overall. Would recommend, but hope they expand their fleet.
Booking through IQ Car Rentals was fairly straightforward, but when I picked up the vehicle, it was not as clean as I expected. The seats had stains and the interior smelled musty. Customer service was apologetic but didn’t offer any immediate resolution. Disappointing, especially given the cost. Hopefully, they improve their cleaning standards.
Yo, this was a letdown. The car I rented from IQ Car Rentals broke down in the middle of nowhere and it took them ages to get back to me. No roadside assistance was offered and I had to find help myself. Very frustrating and not what I expected from a supposed professional company. Not recommending anytime soon.
I was pretty disappointed renting from IQ Car Rentals. The car felt quite old and started showing mechanical problems halfway into my trip. While customer service was polite, they couldn’t help much on the spot. It definitely put a damper on my vacation. I won’t be using them again unless they upgrade their cars.
The rental fee at IQ Car Rentals was very reasonable, which I really appreciated. On arrival, though, the vehicle had a noticeable odor and the interior cleanliness was below expectations. Not terrible, but definitely something to address. Staff were polite and apologized. Would consider renting again if the cleaning standards improve.
